Williams-Sonoma maneuvering to offset higher costs
May 20, 2010,
San Francisco – Williams-Sonoma Inc. is working with vendors to address rising raw material costs, but is heavily focused on creating cost savings in other areas to balance overhead.
The company engaged in a packaging initiative to reduce over-packaging. It has in-sourced its hubs for regional ships and has already reduced cartons by 9%. Headquarters will move into a new building, and call centers are now doing outbound calls to generate sales.
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