E-commerce Fraud Rate Steady

Online retailers are expected to sustain a full year 2007 loss-to-fraud rate of 1.4% of sales, or about $3.6 billion, according to the annual fraud survey by CyberSource.

The rate is level, but the dollar amount has increased 20%, keeping pace with online sales.

Merchants told the company they are manually reviewing 27% of all orders, up from 23% the year prior, with three of four orders reviewed proving legitimate — up from two of three being acceptable in the prior year.

CyberSource estimates up to 38% more orders were reviewed in 2007 than in 2006, costing an extra $100 million.

Home & Textiles Today Staff | News & Commentary

 Home Textiles Today is the market-leading brand covering the home and textiles markets, offering a comprehensive package of print and online products. Home & Textiles Today provides industry news, product trends and introductions, exclusive industry research, consumer data, store operations solutions, trade show news and much more.

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HTT Cover October 2017

See the October 2017 issue of Home & Textiles Today. In this issue, we look at the Top 25 Online Retailers.  H&TT's exclusive annual ranking of the biggest online sellers of home textiles finds that while pure play etailers continue to fly, bricks & clicks are digging into omnichannel. See details!