WSL's The Pulse: Department stores shoppers' choice for repeat visits

New York - Department stores - specifically Kohl's, JCPenney and Macy's - are where most shoppers said they would make extra trips to do holiday shopping this season.

That is according to the WSL Strategic Retail's report, How America Shops-The Pulse of Shopping Life, which found that 79% of shoppers said they would consider making extra shopping trips to take advantage of a retailer's sale or coupon, and of those 57% selected department stores Kohl's, JCP and Macy's as their preferred channels.

Second in place were "mass merchandisers" Walmart and Target with 56%, followed by warehouse clubs Costco and Sam's Club with 55%.

In third place came in drug stores Walgreens, CVS, Rite Aid, which staked 54%.

The report also found that the leading gift-giving categories for which shoppers are willing to make extra trips are electronics (51%), and computers and computer software (48%).

The majority of shoppers say they will consider making an extra trip to save, regardless of age or income," the report said. "Gender influences willingness a bit, but not as much as you might think."

Here are some other findings:

• More women (84%) said they would make the extra trip, but 75% of men do too;
• Non-Caucasians (Hispanics and African Americans) especially, take advantage of retailer sales by a margin of 10 percentage points over Caucasians.


Home & Textiles Today Staff | News & Commentary

 Home Textiles Today is the market-leading brand covering the home and textiles markets, offering a comprehensive package of print and online products. Home & Textiles Today provides industry news, product trends and introductions, exclusive industry research, consumer data, store operations solutions, trade show news and much more.

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