December 5, 2013,
"There are about 10 different initiatives in home," ceo Mike Ullman said in reviewing the company's third-quarter financial performance. He also said the company was taken by surprise when the launch last June of a completely reorganized home department failed to deliver positive comps.
JCPenney is boosting the proportion of traditional lifestyle in the department and adding more opening price point goods. Good/better/best tiers are going to be more clearly called out.
Under the transformation of the floor earlier this year, hard lines outstripped soft goods; the balance is being restored to 50-50, he said. Soft window and luggage are getting more space, and Ullman said JCPenney also sees opportunities in the frame, candle and gifting businesses.
Among the home brands introduced earlier this year, Ullman indicated portions of the Jonathan Adler and Michael Graves assortments may get a reprieve. "We'll have an opportunity during holiday to see if those giftable items really resonate. And we'll modify our behavior based on what the customer is telling us," he said.
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