Pace of M-commerce Marches Ahead

BASKING RIDGE, N.J. - Nearly half of U.S. consumers are using their smartphones for shopping - even though what they're mostly buying are phone games and apps.
     However, a recent survey by Lightspeed Research found mobile phones impact shopping behavior in ways beyond buying. Some 80% of survey respondents have used their phone to locate their closest store, 70% have compared prices using their phone, and 65% have read product reviews on their mobile device.
     They survey - conducted Aug. 26-30 2010 and based on 3,905 respondents - found that while mobile shopping was most popular with 18-34 year olds, more than one third of those aged 55+ have also made a purchase via mobile.
     The reason most given for not making more product purchases by phone: consumers in every age group said they prefer to shop on a traditional PC. But when they do engage in m-commerce, 54% said they like to shop at a company's website through mobile Internet and 41% said they would rather shop through an app. Five percent just want to shop through SMS or texting a code.
     Just over one third do their mobile shopping via iPhone, 25% use an Android-based phone, and 19% use a Blackberry.
     "With the advent of location- based services and coupon apps such as Groupon, Yowza and Coupon Sherpa, retailers could truly be attracting shoppers ‘off the streets' with enticing and relevant offers served inthe- moment," said Chris Urinyi, Lightspeed Research ceo, The Americas.

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HTT Cover October 2017

See the October 2017 issue of Home & Textiles Today. In this issue, we look at the Top 25 Online Retailers.  H&TT's exclusive annual ranking of the biggest online sellers of home textiles finds that while pure play etailers continue to fly, bricks & clicks are digging into omnichannel. See details!