Offshore outsourcing is the future, says Sears' Lacy
January 14, 2004,
NEW YORK — The trend toward offshore outsourcing by U.S. retailers is in its very beginning stages, and, with a little help from technology, offers the potential for huge cost savings, said Sears Chairman and CEO Alan Lacy at the National Retail Federation conference today.
"We are still in the early days of this thing, at the cusp of acceleration," he said.
"We see a huge incentive to shift commodity jobs offshore," he added.
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