April 1, 2002,
Kmart executives leave; Adamson reworks team
TROY, MI — Two executives brought in to Kmart during the reign of former president and ceo Chuck Conaway have resigned, the company confirmed, as did three other executives. The Conaway hires, David Rots, executive vp and chief administrative officer, and Tony D'Onofrio, executive vp and chief supply chain officer, have left after less than two years at the company. In addition, David Montoya, senior vp, specialty operations, John Owen, gmm, hardlines, and Leo Anguiano, senior vp asset protection, have resigned.
Rots and D'Onofrio each received $2.5 million in loans, which may be forgiven depending on the results of the bankruptcy court hearings on April 24.
In other news, Kmart's increased focus on its website, Bluelight.com, is apparently paying dividends, as it has been named a top 10 e-tailer in customer service, according to a recent survey by Chicago consultants The E-Tailing Group.
Some of the criteria measured in the survey of 100 top sites during the first quarter of 2002 included time to shop, number of clicks to check out, number of business days to receive merchandise, time to answer email inquiry and number of days to receive credit.
Bluelight.com ranked first in fewest business days (three) to receive items ordered.